Frequently Asked Questions
Everything you need to know about enhancing your tech experience.
How do I know if an accessory is compatible with my device?
Compatibility information is listed in the 'Specifications' section of each product page. We recommend checking your device model number before purchasing, but our customer support team is available via live chat to help you verify fitment.
What is your return policy for electronic accessories?
We offer a 30-day money-back guarantee on all items. Products must be returned in their original packaging and in new condition. Please note that certain items like screen protectors cannot be returned once the adhesive backing has been removed.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
Are your products covered by a warranty?
All 'Accessorise Your Devices' products come with a standard 12-month manufacturer's warranty against defects in materials and workmanship. This does not cover accidental damage or normal wear and tear.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website. You can also view your order status by logging into your account on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.